Essential Elements of a Social Service Résumé

Your résumé should include the following sections:

Personal Data: Name, address, telephone number, fax number and e-mail address.

Career Objective: In one or two statements clearly indicate the field or position you are seeking.

Summary of Qualifications: Last level of completed education, number of years of experience, field of specialization, associations, memberships, computer and technical skills, written and spoken languages.

Awards, Achievements and/or Publications: accomplishments that will differentiate you from other candidates with the achievement dates.

Work Experience: Precise title of position held, name of organization, period of employment, city and province of organization. (List jobs in inverse chronological order.) If you decide to describe your responsibilities in this section, make sure to use an action verb at the past tense for past employment and present tense for actual employment

Professional Skills: Group skills into categories and give examples by constructing brief statements starting with an action verb.

Community Involvement and Volunteer Experience: Describe your volunteer activities in order to underline your personality, interests and qualifications. Include the title of the position held, organization name and geographical location. Again, list your responsibilities by starting with an action verb.

Education: List educational degrees, diplomas and/or certificates in an inverse chronological order. Include the title of the degree, diploma or certificate, the educational institution and its geographical location. Add any academic awards or merits received to show success and recognition.

Personal Interests: This information is not necessarily related to the position sought. You are demonstrating that you are good at different things and as someone who is outgoing, interested in learning, dedicated and focused. Group personal interests together.

References: Call references prior to adding their names to your résumé. Send your references a copy of your résumé for their reference purposes and specify to them what kind of job you are seeking. References are not always required upon application, but rather for post-interview purposes. However, references accelerate the staffing process. References should include past employers, colleagues or professors. References should NOT include relatives, parents or friends. Your reference list should be a minimum three. Résumé samples will put all of this into perspective.

Résumé Samples:
Sample 1
Sample 2
Sample 3
Sample 4
Sample 5


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